About Us

There are medical aid companies that simply pay for health services, and then there are those that make it their mission to improve the health outcomes of their clients while keeping them financially protected.

We develop all our products with the end-user in mind, ensuring that what matters to them shines through everything we do. Our strategic partnerships with health service providers within and outside Botswana, coupled with our uncompromising commitment to value innovation, ensure that our valued clients receive world-class service.

We are part of a diversified financial services group listed on the Zimbabwe Stock Exchange, First Mutual Holdings Limited (FMHL). Through its various subsidiaries, FMHL has delivered economic dignity to hundreds of thousands of clients through its values of integrity, accountability, professionalism, sustainability, care and innovation. We were incorporated in Botswana in 2024 and got our Non-Bank Financial Institutions Regulatory Authority (NBFIRA) licensing in 2025. The structures behind us, however, are tried and tested. They have delivered.

If you are looking for a local medical aid product which combines insurance and savings elements, our offering was made with you in mind. Imagine getting cashback from your medical aid provider as recognition of your custom and claiming behavior. In case what you really want is a medical aid card that can keep you covered while you travel, our service provider network across SADC, Kenya and India is available to assist holders of our international cards. This is beyond international travel insurance – it is international medical aid!

The Catch?

There is none.

We do not believe innovation should always be expensive and our pricing is very competitive versus what our competitors have put up.
Is it even innovation if it only drives costs up?
We think not.